Terms of Service

Last updated: July 28, 2026

These Terms of Service ("Terms") govern your access to and use of the website and services of Atlas AI Solutions LLC ("Atlas AI Solutions," "we," "us," or "our"), an Ohio limited liability company. By using our website or engaging our services, you agree to these Terms. If you do not agree, do not use our website or services.

1. Our services

Atlas AI Solutions provides website, lead-capture, messaging, automation, custom software, and related consulting services for businesses. The specific services, deliverables, fees, and terms for a paid engagement are set out in a separate order form, statement of work, or service agreement ("Order"). If an Order conflicts with these Terms, the Order controls for that engagement.

Beta. Parts of our services are currently offered as a beta program. Beta services are still under active development: features may change, be added, or be removed, and we provide no uptime, response-time, or service-level guarantee for them unless an Order expressly says otherwise. Beta participants receive reduced pricing in exchange.

2. Eligibility

Our services are intended for businesses and for individuals who are at least 18 years old and able to form a binding contract. By using our services you represent that you meet these requirements and that any information you provide is accurate.

3. Communications & consent

When you contact us or submit our forms, you agree to receive communications from us about your inquiry as described in our Privacy Policy. We send text (SMS) messages only where you have checked the consent box on our form or otherwise given us permission; consent to receive texts is never a condition of purchase. You can opt out of text messages by replying STOP and out of marketing emails using the unsubscribe link. Message and data rates may apply.

4. Your responsibilities

If you engage us to provide services, you agree that:

• You will provide accurate information and the access we reasonably need to deliver the services;
• You are responsible for your own compliance with all laws and rules that apply to your business and your communications with your own leads and customers — including the Telephone Consumer Protection Act (TCPA), CAN-SPAM, applicable privacy laws, and any professional or advertising rules that govern your industry (for example, state bar advertising rules for law firms);
• You will obtain any consents required from your own contacts before we send messages on your behalf, and you will honor opt-out requests;
• You will not use our services for unlawful, deceptive, harassing, or unsolicited-spam purposes.

5. Fees & payment

Fees, setup charges, and recurring retainers are those stated in your Order. Unless the Order says otherwise, setup fees are due before work begins, recurring fees are billed in advance and are non-refundable, and late or failed payments may result in suspension of services. You are responsible for applicable taxes.

6. Acceptable use

You agree not to misuse our website or services, including by attempting to disrupt or gain unauthorized access to our systems, sending unlawful or unsolicited messages through our services, infringing others' rights, or violating messaging-platform or carrier rules. We may suspend or terminate access for violations.

7. Intellectual property

We retain all right, title, and interest in our software, systems, templates, and materials, including any improvements. Upon full payment, you receive the deliverables and a non-exclusive license to use them for your business as described in your Order. You retain ownership of your own content and data that you provide to us.

8. Third-party tools and platforms

We build, configure, and operate our services on top of third-party software we do not own or control — which may include email and messaging providers, telephony and SMS carriers, automation platforms, calendar and booking tools, hosting providers, AI model providers, and similar services ("Third-Party Tools"). You agree that:

• We are not responsible for the Third-Party Tools' outages, errors, data handling, security incidents, deliverability, spam or carrier filtering, rate limits, price increases, policy changes, feature removals, account suspensions, or discontinuation of any product;
• An interruption caused by a Third-Party Tool is not a breach of these Terms or of an Order by us. We will make commercially reasonable efforts to repair, reconfigure, or find a comparable alternative, but we are not liable for the interruption or for anything lost during it;
• Some Third-Party Tools require your own accounts, subscriptions, and fees, which you pay directly and are responsible for maintaining — if your account is suspended, downgraded, unpaid, or has its credentials changed, the services may stop working;
• The Third-Party Tools' own terms and privacy policies apply to your use of them, in addition to these Terms;
• We may substitute one Third-Party Tool for another as long as the services continue to work substantially as described in your Order.

9. Artificial intelligence

Parts of our services use AI to draft, classify, and route messages. AI output is generated probabilistically and can be wrong, incomplete, or inappropriate. It is not legal, medical, financial, or other professional advice, and it is not a substitute for professional judgment. You are responsible for reviewing and approving the templates, rules, and configurations we set up before they go live, and for what is sent to your own leads and customers under your name. We do not use your data to train general-purpose AI models.

10. No guarantee of results

We provide systems and services designed to help you capture and follow up with leads. We do not guarantee any specific number of leads, responses, appointments, clients, cases, revenue, or other results. Outcomes depend on many factors outside our control. Nothing on our website or in our communications is a promise or guarantee of results.

11. Disclaimer of warranties

Except as expressly stated in an Order, our website and services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or secure.

12. Limitation of liability

To the fullest extent permitted by law, Atlas AI Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising out of or related to your use of our website or services. Our total liability for all claims arising out of or related to our website or services will not exceed the total amount you actually paid us in the three (3) months before the event giving rise to the claim. These limits apply to every kind of claim — contract, tort, negligence, or otherwise — and apply to AI output, Third-Party Tool failures, and lost or missed leads.

13. Indemnification

You agree to indemnify and hold harmless Atlas AI Solutions and its owners and personnel from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your content, your data, your use of the services, or your violation of these Terms or applicable law — including any claim that messages sent on your behalf lacked required consent.

14. Term & termination

These Terms apply while you use our website or services. Either party may terminate a paid engagement as provided in the Order. We may suspend or terminate access to our website or services at any time for violation of these Terms or applicable law. Provisions that by their nature should survive termination (including Sections 7, 8, 9, 10–13, and 15) will survive.

15. Governing law & disputes

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Stark County, Ohio will have exclusive jurisdiction over any dispute arising out of these Terms or the services, and you consent to venue there.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after an update means you accept the revised Terms.

17. Contact us

Questions about these Terms:

Atlas AI Solutions LLC
Email: atlasaioutreach@gmail.com
Mailing address: 8537 Regency Dr. NW, Massillon, OH 44646